Refund & Return Policy

Effective Date: 2026

1. Return Window
   We accept returns within 30 calendar days from the date you receive the package.
2. Return Conditions
   Items must be unused, unwashed, with original packaging, tags and accessories intact, without man-made damage, scratches or deformation.
3. Return Procedure
4. Send a return request to our support email within 30 days of delivery.
5. We will provide the return address and instructions.
6. Customers shall bear the outbound return shipping cost.
7. We will inspect the goods and process the refund within 5–7 business days after receiving the returned package.
8. Non-Refundable Cases

• Customized / personalized products
• Damages caused by improper use, installation or accident
• Return request submitted beyond the 30-day period
• Damaged items during return transit